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St. John's Centre, Victoria Street, Blackburn,
Lancashire BB1 6DW
Christmas Closures
The Bureau will be closed from
Thursday 22nd December 2011 at 4.00pm
and will re-open
Tuesday 3rd January 2012 at 9.15am
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Service Aims
In order to access our services clients will, firstly, have
to attend the bureau for an initial 10-15 minute
gateway/diagnostic interview to discuss their issue.
Following the interview they will be offered:
- self help information and/or leaflets
- signposting to an appropriate agency
- referral to our generalist advice service
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Bureau Policy
Allocation of generalist advice appointments are
made on a "first come, first served daily basis".
Clients who have previously received a gateway assessment
will not be given priority or be guaranteed an appointment
should they return to the bureau at a later stage. |
Service Opening Times
Reception and Gateway Assessment Service
Monday, Tuesday and Thursday
9.15am - 3.30pm
Generalist Advice Service*
Monday, Tuesday and Thursday
10.00am - 2.30pm
* Please
note that the number of available appointments will vary on
a daily basis as we are reliant on volunteers to provide
this service.
Telephone Helpline
01254 671211
Monday and Tuesday
10.30am - 3.30pm
Thursday
10.00am - 1.00pm |
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For trusted information any time of the day, any day of
the week visit:
Adviceguide is updated daily and covers a wide range of
topics which helps you to take the first steps in
sorting out your problems.
- it covers the law in England,
Ireland, Scotland and Wales
- has easy-to-use information in
English and other community languages
- has handy fact sheets and sample
letters to print off
- has signposting information directed
to trusted sources of further advice
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last updated October 2011 |